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Wednesday, February 24, 2021

Terms + Conditions



ZWAANZ.com | Terms + Conditions of Sale


Terms & Conditions of Sale: ZWAANZ Division

A sale or any business transaction is only legitimate and binding, if and when all ZWAANZ Policies, Terms and Conditions have been met in full. We strive to ensure information accuracy at all times & to avoid any potential inconvience to you. However, pricing and availability may be subject to change, in unforeseen circumstances - In such a case, we will be in contact with you as soon as possible. All policies, terms and conditions apply, as per the PDF below:


Terms & Conditions of Sale >> PDF Format

Terms & Conditions of Sale >> PDF Format

[Click here for Free Adobe Reader Download]






*Key Information for your Awareness...




BUSINESS HOURS: Mon-Fri: 9:00-17:00 (*Excluding Public Holidays)


QUOTATIONS: For immediate quotation via email, process online & select the EFT option for later ordering/ payment | Click Here to Learn More


DISPATCH LEADTIME: Stock held items, normally +-1-5/10 working days (*Ave: 7 working days). Customised orders, normally +-1-15/20 working days (*Ave: 14 working days) - We strive to dispatch all orders ASAP


DELIVERIES: Delivery leadtimes are delivery days AFTER dispatch - Special or FREE delivery offered wherever possible. Rates may be subject to change, as per third-party service providers. On dispatch, delivery & tracking details will be provided


STOCK LEVELS: Although every effort is made to ensure accurate online stock levels, there are multiple distribution channels & stock levels may be subject to change. If there is a problem regarding stock, we will be in contact as soon as possible


CUSTOM DESIGNS: We require high res VECTOR logo/s or images (PDF) & all pantone colour codes. Failure to supply these, may lead to longer leadtimes. If you unable to provide high res logos, we can assist with design work at an additional fee. Where logos & pantone colour codes are available, FREE design artwork will be provided for your approval. Leadtimes are only applicable once required payment & signed artwork approval is received in writing


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